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Popular FAQs
Can I apply a promo code when paying with KrisFlyer miles?
How do I update my profile details?
[Singapore COVID-19 Measures] Must I be vaccinated for my activity?
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What is Pelago's Cancellation Policy?
Where can I locate the booking confirmation?
What payment methods can I use?
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Account
Update account details, forgot password
Bookings
Change or cancel booking, Pelago's Cancellation Policy
Payments & Refunds
Payment methods, receipts and refunds
KrisFlyer
Earning KrisFlyer Miles, Miles Redemption
Feedback & Others
Provide feedback on Pelago or a Provider, basic troubleshooting
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