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Can I apply a promo code when paying with KrisFlyer miles? How do I update my profile details? [Singapore COVID-19 Measures] Must I be vaccinated for my activity? How do I cancel or change my booking? What is Pelago's Cancellation Policy? Where can I locate the booking confirmation? What payment methods can I use?
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Account Update account details, forgot password
Bookings Change or cancel booking, Pelago's Cancellation Policy
Payments & Refunds Payment methods, receipts and refunds
KrisFlyer Earning KrisFlyer Miles, Miles Redemption
Feedback & Others Provide feedback on Pelago or a Provider, basic troubleshooting
Sign up as a Provider Find out how to join Pelago as a Provider