Skip to main content
Help Centre
Pelago Help
Hi, how can we help you?
Ask questions, browse categories, find answers.
Search
Reach out to Pelago customer care
Contact Us
Popular FAQs
Pelago x ShopBack Promotion FAQs
Singapore Attractions Pass and Singapore Culture Pass FAQs
How do I use a promotional code?
How do I change my booking?
How do I cancel my booking?
What is Pelago's Cancellation Policy?
I cannot find my booking confirmation/e-tickets/vouchers
Browse more articles
Account
Update account details, forgot password
Bookings
Change or cancel booking, Pelago's Cancellation Policy, Promo Codes
Payments & Refunds
Payment methods, receipts and refunds
KrisFlyer
Earning KrisFlyer Miles, Miles Redemption
Feedback & Others
Provide feedback on Pelago or a Provider, basic troubleshooting
Sign up as a Provider
Find out how to join Pelago as a Provider