Pelago Help
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Launch Virtual AssistantPopular FAQ's
Pelago x ShopBack Promotion FAQs
Singapore Attractions Pass FAQs
How do I apply a promotional code when booking?
How do I change the Activity Date/Time of my booking?
How do I cancel my booking?
What is Pelago's Cancellation Policy?
Formula 1 Singapore Grand Prix FAQs
I cannot find my booking confirmation/e-tickets/vouchers
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Account
Update account details, forgot password
Bookings
Change or cancel booking, Pelago's Cancellation Policy, Promo Codes
Payments & Refunds
Payment methods, receipts and refunds
KrisFlyer
Earning KrisFlyer Miles, Miles Redemption
Feedback & Others
Provide feedback on Pelago or a Provider, basic troubleshooting
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