Skip to main content
Help Center
Pelago Help
Payments & Refunds
Payments & Refunds
Payment methods, receipts and refunds
Why have I been charged additional fees?
Why did I receive a different refund amount to what I paid?
What payment methods can I use?
What is an authorisation hold?
I'm having an issue with payments.
I have not received a refund.
Where can I find my receipt?
Can't find what are you looking for?
Contact Us