- At checkout, enter a promo code in the 'Promo Code' field and click on "Apply".
- A One-Time Password (OTP) will be automatically sent to the contact number provided in the booking
- Upon successful verification, there will be a clear indication that the discount has been applied in both the booking details and the Order Summary. The discounted amount will be reflected in the Order Summary.
- Can I use multiple promo codes for one booking?
Only one promo code can be used for each booking at one time. There may be products where the use of promo codes is not allowed. Please refer to the Terms & Conditions for each promo code or campaign for more details. Your booking request constitutes the acknowledgement of these Terms & Conditions.
- How many KrisFlyer miles will I earn if I use a promo code?
Any KrisFlyer miles earned or redeemed will be based on the final amount paid after eligible discounts have been applied.
- What if I went ahead to book when the promo code was not successfully applied?
Please ensure to use your promo code and check the final booking amount before completing the payment. Once payment is complete, promo codes cannot be applied nor a cancellation is allowed to accommodate this step.
- I could not apply the promo code.
Do refer to the Terms & Conditions to ensure that you are eligible for the promotion.
For promotions that are conditioned for first-time users, this will be based on the mobile number entered at the time of booking. If we have identified a previous booking made with the mobile number you entered, you will not be eligible for the said promotion.
- I did not receive my One-Time Password.
Ensure that you have entered the correct mobile number that belongs to you and you are able to receive SMS globally. If the problem persists, reach out to us and our team will assist you as best as we can.